Logistics Plus Case Study

Logistics Plus Exceeds Customer Expectations with VeraCore

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Executive Summary

Logistics Plus began its VeraCore implementation af ter a rigorous software audit had them reassessing their existing fulfillment system. Logistics Plus had acquired Lynx Fulfillment, which was using VeraCore in both of its warehouses. This transition led them to re-evaluate their existing systems and decide on what would best serve their customers. The Lynx Fulfillment team, now operating as Logistics Plus Fulfillment Solutions, was instrumental in the evaluation pro cess and in making the recommendation to transition to VeraCore. They had already successfully implemented VeraCore with a number of key clients, which gave the team the confidence they needed to reach a final decision: to integrate VeraCore into its broader global logistics solution as the company’s primary ecommerce and fulfillment platform. As a result, the relationship that has lasted nearly a decade will continue forward, well into the future.

The Challenge

Logistics Plus began its search for the right fulfillment software system with a primary goal in mind: to be able to say “yes” to varying client requests. They needed a system that they could grow into – one that provided the robustness to not only meet existing needs but anticipate the future needs of their clients. They didn’t know what requests would be around the corner, which made planning for those situations difficult. They knew that choosing a system with a vast offering would be their best option, so they could be prepared for almost anything. 

The need for a system that could meet growing client demands was just one part of the equation. Also on their list of requirements was:

  • ‚ÄčLot tracking 
  • Historical reporting, reporting integrations 
  • Multi-warehouse functionality
  • Client access 
  • Barcoding, serialization & automation 
  • Fast, flexible integrations

The Solution

VeraCore’s fulfillment system has provided the Logistics Plus team the robustness that they were looking for. It not only had the solutions that they required at the time of implementation, but the features they would need for future use. The new Logistics Plus Fulfillment Solutions staff had first-hand experience working with VeraCore while operating as Lynx Fulfillment, and they were able to personally vouch for VeraCore’s capabilities.

VeraCore’s fulfillment system has provided the Logistics Plus team the robustness that they were looking for. It not only had the solutions that they required at the time of implementation, but the features they would need to support its global growth in e-commerce warehousing and fulfillment. 

The Outcome

Through the robust capabilities of VeraCore, Logistics Plus has the freedom to take on almost any fulfillment project! Prior to their VeraCore implementation, the Logistics Plus team was not always able to meet the requests of their customers due to limitations in their fulfillment system. Because the needs of customers vary greatly, it wasn’t always possible to predict what clients would ask for next.
Their VeraCore implementation has resulted in:

  • The ability to say "yes" to clients - The Logistics Plus team can now meet the functionality requirements of their existing clients, and take on new clients with confidence that they will be able to meet their needs.
  • A growing client base - Enhanced functionality has helped the team gain new business, and grow their client-base from small startups to larger clients. 
  • Company growth - Logistics Plus has expanded from a small pick and pack operation to a multi-warehouse business which offers not only pick and pack services, but omnichannel fulfillment and assembly capabilities. 

 

Learn more about Logistics Plus! 



The key to us was being able to grow into a system that was robust enough to allow us to say 'yes' when a client would ask 'can't you just...'

Scott Frederick, Logistics Plus
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